Privacy Policy

Effective Date: 7/31/25

At Koonsman & Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us online.

1. Information We Collect

We may collect personal information from you when you:

  • Fill out our design questionnaire or contact form

  • Book a consultation or request project information

  • Subscribe to our mailing list

  • Interact with us via email, phone, or social media

This information may include your name, email address, phone number, property address, project details, preferences, and any other data you choose to provide.

We also collect non-personal data such as website usage statistics, browser type, device information, and pages visited—primarily through cookies and analytics tools like Google Analytics.

2. How We Use Your Information

Your personal information may be used to:

  • Respond to your inquiries or design requests

  • Prepare and manage your design or remodeling project

  • Send you updates, newsletters, or marketing content (if opted-in)

  • Improve our website experience and service offerings

  • Fulfill legal or regulatory obligations

We will never sell or rent your personal information to third parties.

3. How We Share Your Information

We only share your data when necessary to deliver our services, including:

  • With trusted subcontractors or trade partners who assist in executing your project

  • With service providers (e.g. website hosting, scheduling platforms, payment processors) who are bound by confidentiality agreements

  • If required by law or in response to legal processes

All third-party partners are carefully selected to ensure your data remains secure.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, track website traffic, and understand visitor preferences. You may adjust your browser settings to refuse cookies, but this may affect certain features of the site.

5. Data Security

We take appropriate security measures to protect your information from unauthorized access, misuse, or loss. While no system is 100% secure, we strive to use commercially acceptable methods to safeguard your data.

6. Your Rights & Choices

You have the right to:

  • Access or correct your personal information

  • Opt out of marketing communications at any time

  • Request deletion of your personal data from our records

  • Withdraw consent for data collection where applicable

To exercise any of these rights, please contact us at info@koonsmanco.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.

8. Children’s Privacy

Our website is not directed at children and we do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out: info@koonsmanco.com