This program is designed for homeowners in Highland Park, Preston Hollow & The Park Cities Areas of Dallas who see their home as a valuable long-term asset and want it cared for proactively — without managing the details themselves.

Our clients value quality, consistency, and their time. Many have demanding schedules and prefer a structured, reliable approach to home maintenance rather than reacting when something goes wrong.

The program is available to both post-remodel clients and select existing homeowners in Dallas.

The Home Maintenance Programme is structured as an annual agreement, aligned to a 1st January – 31st December billing cycle.

This timeframe allows us to plan and deliver care in a way that is both effective and responsible. Most maintenance items need to be checked, serviced, or reviewed on a seasonal or annual basis — a full year ensures nothing is missed.

An annual commitment also allows us to:

• Secure preferred rates with our service providers by contracting them on the same annual basis

• Schedule visits in advance, aligned with how often each system should be serviced

• Deliver preventative care rather than reactive fixes

• Maintain consistent documentation and reporting throughout the year

If you join mid-year, your first invoice will be pro-rated from your start date to 31st December. From 1st January you move onto the standard annual cycle alongside all other clients in the programme.

At the end of each term, you will receive a full summary of services completed and recommendations for the year ahead. Your program scope can be reviewed and adjusted at renewal.

Yes. The Koonsman & Co Home Maintenance Program is offered exclusively in Dallas.

Because we are a Dallas-based design and build firm, this allows us to provide consistent oversight, trusted trade coordination, and a level of service that wouldn’t be possible outside our local area.

A handyman typically addresses individual tasks as they arise.
Our program provides ongoing oversight and preventative care.

As designers and builders, we understand Dallas homes from the inside out — how they are constructed, how materials perform in the Texas climate, and where issues tend to surface over time.

Rather than managing multiple vendors or reacting to problems, you have one trusted team caring for your home consistently and documenting everything along the way.

The in-home assessment is a comprehensive walk-through of your Dallas home.

We review key systems, finishes, and safety items, document existing conditions, and identify essential maintenance needs. This allows us to recommend the most appropriate level of care and create a thoughtful maintenance plan tailored to your home.

Very little. Once enrolled, all scheduling, communication, documentation, and approvals are handled through a dedicated client portal. You’ll receive clear visit summaries and photos, but you won’t need to manage day-to-day decisions unless approval is required for work outside your plan’s scope.

Our goal is to respect your time while keeping you well informed.

No. Handyman hours are intentionally defined by service level to ensure consistency, quality, and clear expectations. This structure allows us to deliver reliable service while avoiding scope creep.

If additional work is needed beyond your included hours, we’ll outline the scope and obtain approval before proceeding.

If we identify work outside your plan’s scope, we’ll clearly explain the recommendation, timing, and cost before moving forward.

No additional work is undertaken without written approval.

Visit frequency is determined during your in-home assessment and confirmed in your tailored agreement. Cadence is built around your property's specific needs and can be adjusted over time as those needs change

Every visit includes written summaries and photo documentation, all stored in your client portal. This creates a clear record of how your home has been cared for over time — something many Dallas homeowners appreciate for both peace of mind and long-term value.

Yes. Your program can be reviewed and adjusted at renewal. Many clients refine their scope over time as they settle into the program or as their property's needs evolve

Before your 12 month service term ends, we’ll provide a summary of the work completed and recommendations for the year ahead. From there you can cancel, renew or adjust your level of care.

The first step is to schedule an in-home assessment. From there, we'll walk through your property with you, understand what matters most, and put together a custom program built around your home